Mārtinš Strubergs

Hello,Thank you for reaching out!Please try Re-setting the Pro Tools plug-ins cache manually as this will allow the DAW to force rescan all the plugins on your computer.In addition, make sure that ...

Hi Steve,I hope you are doing well!After some troubleshooting, this particular issue can be resolved simply by doing a clean reinstalling of the SoundID Reference application.Hope this helps!

Hello,Thank you for reaching out!You should be able to add and use the very same profiles that were used with the systemwide app. However, if it is an average headphone profile, you can try adding ...

Hello,Thank you for reaching out!Please see if you have the following checked: Within SoundID Reference the correct output device has been selected. When you hear the test tone, this does confirm t...

Hello,I hope you are doing well!As per the license activation, make sure that the purchased key has been registered to your Sonarworks account. For most activation issues, the VM key is not registe...

Hello,Thank you for reaching out!Unfortunately, Stream Deck is not officially supported by SoundID Reference. However, as previously mentioned, the AKAI keyboard did work as it is a dedicated MIDI ...

Hello,Thank you for reaching out!Have you tried deleting the configuration file, then reloading the calibration profile and proceeding with the export?Please try the mentioned steps by following ou...

Hello,Thank you for reaching out!Please see if the Airpods are not connected to any other devices. Also, within SoundID Reference check that the correct output has been set and selected -  for the ...

Hi,Thanks for taking an interest and reaching out!We haven't had a chance to calibrate Shure SRH840a for the average profile yet, but we will likely get to it at some point in the future (although,...

Hello,Thank you for reaching out!The preamp should have no severe impact if it has no filtering applied and the signal is raw.My suggestion would be to simply proceed with the measurement and if it...