Sound ID Reference - Export calibration issue

Answered
2

Hello everyone,

Once i calibrate my setup with microphone and the Sonaworks system, when i want to export my calibration settings (to import inside my Adam Audio A77H), the software crash. I don't know why… I tried to update my Sound ID software but the problem stil persist.

Can someone help me please ?

Setup : Adam A77H, Sound ID Reference, Mac M1 OS Ventura 13.5.

Louis.

1 comment

Official comment
0

Hello,

Thank you for reaching out!

Have you tried deleting the configuration file, then reloading the calibration profile and proceeding with the export?

Please try the mentioned steps by following our FAQ guide here: Deleting the config files in the standalone app.

Lastly, if the issue does persist, please let us know by creating a support request.

Thanks!

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