Pro tools can’t find sound id

Answered
1

Anyone having issues with new update and pro tools? Cubase finds the plugin but pro tools can’t. It’s in the correct folder but won’t show up in PT.


Thanks

2 comments

Official comment
0

Hello,

Thank you for reaching out!

Please try Re-setting the Pro Tools plug-ins cache manually as this will allow the DAW to force rescan all the plugins on your computer.

In addition, make sure that the plugin has been installed in the default directory.

Let us know if that works!

0

I'm having a similar issue after an update from Reference 4. Reference ID will not show up in Pro Tools.  Stand alone works fine.   It's in the correct Plugin folder for Pro Tools.  I've deleted the old Reference 4 cache manually, removed Reference 4 from computer, and restarted Pro Tools, but Reference ID is still not showing.  It's not even creating a cache file?  

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