Sonarworks Support

Promoted articles

• How to trial and activate Virtual Monitoring Add-on

  Start a free trial or activate your license for the Virtual Monitoring Add-on for SoundID Reference.    In this article: Launch a free trial for the Virtual Monitoring Add-on Activate a permanent ...

• [MAC] No sound / no calibration effect

  If there is no calibration effect or no sound present when the SoundID Reference standalone app is launched, check our suggestions below to troubleshoot and resolve the issue.  In this article: No...

• [MAC] "CoreAudio driver went missing" error

  If you encounter a "CoreAudio driver went missing" error on your Mac device, check the troubleshooting steps in this guide that should help with removing the error.    In this article: CoreAudio d...

• [WIN] "SoundID Reference has stopped working" crash

  When SoundID Reference crashes and shows a "SoundID Reference has stopped working" message, this article will help you report and resolve it.    In this article: "SoundID Reference has stopped wor...

• SoundID Reference 5.12 Measure issue - Multichannel calibration profile saved incorrectly

  With the SoundID Reference 5.12 release, there is an issue reported for Multichannel speaker measurements - the calibration profiles are saved incorrectly.   Status: issue fixedFix version: 5.12.0....

• Installation issues on Windows

  If you're experiencing an issue with installing SoundID Reference on your Windows computer, this guide provides troubleshooting tips to resolve the problem. In this article:  Microsoft Visual Libr...

• Exporting a calibration profile for RME audio interfaces

  Export your SoundID Reference calibration profile and run it on RME audio interfaces for the lowest possible latency and highest convenience without using the DAW plugin or standalone app.     In ...

• Are there Perpetual license discounts available to current Pay-as-you-go customers?

  Use your remaining Pay-as-you-go tokens as a discount for the new SoundID VoiceAI Perpetual license.   In this article: Pay-as-you-go token conversion to Perpetual license What is the discount amo...

• SoundID VoiceAI license types: Perpetual and Pay-as-you-go

  How much does SoundID VoiceAI cost? SoundID VoiceAI processing modes explained (license types).   In this article: License options for SoundID VoiceAI Perpetual license (unlimited local processin...