Marco

Since the most recent update there are 3 known issue. This article will provide context and a workaround, as well as keep you informed once our team has resolved it.  In this article:  Intel Mac is...

This article will show how to ensure you see only the features you own in the SoundID Reference software.  In this article: "Show only purchased features" Enabling the "Show only purchased features...

This article provides an overview of this VM PRO measurement issue and how to resolve it. In this article: "Invalid input data" error message  Recommended steps Contact support  "Invalid input dat...

This article elaborates on a known issue, where no Target Mode options can be selected (grayed out) while in the Integrated Mode for Apollo X devices, and provides a solution.  In this article: Tar...

If an issue is encountered where calibration profiles can no longer be applied to Apollo X devices via the integrated mode, this article provides a solution. In this article: Unable to apply calibr...

How to export a SoundID Reference calibration profile for the Audient ORIA Mini Room Correction System (the Sonarworks DSP box).  In this article: ORIA Mini Room Correction System System and licens...

How to proceed if the SoundID Reference plugin is not showing up in DAW. In this article: Plugin install locations macOS Windows General troubleshooting steps Compatibility and system requireme...

If you're encountering an issue where the dismiss or submit buttons are outside the borders of the 'Suggest a preset' dialog or the feedback dialog window, this guide provides a fix for the issue. ...

If the SoundID VoiceAI installer fails with error message 2738, this article will provide context and a solution. In this article: Installation fails - error 2738 Solution  Installation fails - err...

If you encounter an issue where the SoundID Reference DAW plugin or Measure app does not activate while the standalone app is activated, this article will provide a solution.  In this article: "No ...