This article elaborates on a known issue, where no Target Mode options can be selected (grayed out) while in the Integrated Mode for Apollo X devices, and provides a solution.
In this article:
Status: known issue
Issue reported: Apr 02, 2025
Resolution date/version: TBD
Target Mode options grayed out
We’re currently investigating a known issue affecting Target Mode in the Integrated Mode with Apollo X devices. In some cases, it appears grayed out and cannot be selected, and the Dry/Wet knob is unavailable too. This behavior prevents from interacting with the feature. Our team is working to identify the cause and implement a fix. Meanwhile there is a quick workaround available below.
Workaround
This issue can be resolved by deleting the app config files as shown here: Clearing the standalone app configuration. The issue should not return after a relaunch or reboot.
A new scenario, where they are grayed out, and for Headphones output only Flat Target is available for export, can be resolved by updating UA software and Console to the latest version, as well as SoundID Reference.
1 comment
not work in my case