Marco

Hi Jeffrey Oleghe, Thanks for posting and letting everyone know how you resolved it. That's great! Regarding upgrading, please try again. There was a short-lived bug that should now be resolved. Ju...

Regarding Free mode AvailabilityWe'd like to clarify that Free mode is no longer available. While it was offered for a period of time with a limited number of Presets and reduced functionality, thi...

Hi Wojciech Sabała, Great to hear you got the license from UA with your Apollo X Gen2 purchase! This license is for SoundID Reference for Headphones + AMC Add-on (as a combination key). When you ac...

Hi, Thanks for posting here! Brandon Nelson I'm glad to hear you got it working. Regarding the remaining sleep issue, can you try to turn OFF the 'Adjust output device gain' in the app Preferences,...

Since the most recent update there are 3 known issue. This article will provide context and a workaround, as well as keep you informed once our team has resolved it.  In this article:  Intel Mac is...

Update: This was resolved by updating to the latest version.  

Hi Michael, Thanks for posting here! I'm sorry to hear you've encountered this issue. It was fixed a while back, but clearly it made its return. I republished the article with a workaround: [WIN] U...

Hi all, Thanks for commenting here and for standing by! With the recent release, macOS Tahoe is now officially supported. The release notes can be found in the adjusted article above.  

Hi Kathelin Matias, Thank you for taking an interest! The Apollo Monitoring Correction Add-on enables the capability to apply the calibration straight to Console/Apollo X' DSP. What you can calibra...

Hi Samir Bagirov, It looks like the tokens from your purchase date back over a year. As highlighted in the Product Description at checkout and in our FAQ, tokens are valid for one year. Once this p...