General troubleshooting
General troubleshooting tips and essential questions answered.
- Current software issues - how to revert back to a previous version
- Locating SoundID Reference log files
- How to show hidden files on Mac and Windows?
- [MAC] Settings lost and missing speaker profiles - issue fixed
- "No active license detected" warning
- SoundID Reference Beta software releases
- [MAC] Collecting spindumps for frozen apps (freeze dumps)
- [WIN] Collecting minidumps for frozen apps (freeze dumps)
- [WIN] Extracting APO driver log files
- Collecting crash reports on macOS
- Collecting crash reports on Windows
- Logging & debugging overview