How to update your user account details

Updating your Sonarworks Account email address, password, shipping address, or deleting your account from the User Profile page.

 

In this article:

 

Update user profile - email, password, shipping address, delete account.png

 

Email address

Your existing email address registered with your Sonarworks Account can be updated to a new one in the User Profile section:

  1. Log in to your Sonarworks Account
  2. Go to My Account > User Profile > Change email
  3. Enter your new email address and click Save
  4. Verify by clicking on the verification link sent to the new email address

 

Password

Your existing Sonarworks Account password can be updated from the User Profile page:

  1. Log in to your Sonarworks Account
  2. Go to My Account > User ProfileChange password
  3. Enter your existing password
  4. Enter your new password
  5. Click on Save to confirm the changes
 

 

Shipping address

Sonarworks Account can store your physical address information should you want to save it under your user profile. To apply changes access your User Profile:

  1. Log into your Sonarworks Account
  2. Go to My Account > User Profile > Change address
  3. Input your address details and click Save to confirm the changes

 

Delete account

Your Sonarworks Account can be permanently deleted from the User Profile page:

  1. Log into your Sonarworks Account
  2. Go to My Account > User Profile > Delete account
  3. Read the disclaimer and click on Continue to proceed
  4. Verify by clicking on the Delete my account forever link sent in email 


Note: A user account cannot be recovered after deleting it. To use Sonarworks products in the future, a new account will need to be created. 

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