An elevated log file contains detailed information about a certain process, such as installation. If there is an issue installing SoundID VoiceAI on a Windows 10/11 machine and the installation process crashes or halts without any warnings or error messages, an elevated log file can be created to review the installation process in-depth.
Download the attached install_with_logs.bat file and drag and drop the SoundID VoiceAI installer onto the .bat file. This will initiate the installation process and record a log file covering the whole installation process, including any potential issues. The log file will be saved on your Desktop automatically as install_log.txt.
Attach the generated log file to your support request submission for review by our Support team.
0 comments