Kārlis Stenders

Brad Peacock fair enough, thanks for trying. Our team will get back to you in the support request shortly.Meanwhile, it would help if you could collect and send the install log as shown here: Insta...

Brad Peacock we've seen a couple of such cases over the past week (on macOS too). We are not sure why this is the case yet, but in the two cases that we encountered, the solution was to switch to a...

Hi everyone, thanks for standing by while we're working on the issue! Just to clarify, the fix for this didn't make it to yesterday's update, but it is in development and we are expecting a fix upd...

willburtonmusic I'm happy to hear that, thanks for letting us know! Yes, this can happen by accident - hitting the Mute key on your Mac keyboard. Since macOS configures and recalls this setting for...

Marco thanks for the quick reply! Interesting, two MTRX devices and a single DADman profile. Sounds like each would need a unique DADman profile for starters. I can see you already have a support r...

sub40hz Grant Tennison Michiel Verrijn Stuart estebanparra3 @... and others affected by the missing driver issue - thanks for standing by!  A fix for the missing driver is finally available with th...

Edo Portugal the driver issue has been fixed with the latest 5.9.1.2 Beta update. Please let us know if there are any further issues after updating to the new Beta: SoundID Reference Beta software ...

info the fix for this driver issue is now available in the latest 5.9.1.2 Beta release. Let us know if there are any issues after installing: SoundID Reference Beta software releases

willburtonmusic you are most likely getting stuck with the missing driver issue on macOS, as described here: [SoundID Reference missing from Mac sound output [MAC] - issue resolved, article removed...

sunlandstudios it sounds like you might be experiencing the issue described here: [MAC] CoreAudio and SonarworksASPProxy high CPU (on macOS 10.14 & 10.15)I've created a support request on your beha...