I don't use the safe headroom feature, however I am noticing even when disabled and starting my sessions up I have to manually move the gain down and back to 0 to get the correct gain level. Safe head room is disabled within the app, gain is at 0, but I am hearing a reduced level. The toggle on the gain fader then resets it. Must be a bug and I'm wondering if anyone else experiences this and how to stop it as it's getting tedious!
SoundID Version 5.12.0 Mac Studio 2023 M2 OS Ventura 13.6.1
3 comments
Hi Callum,
Thank you for reporting! We also see your support request. We'll assist you there further and investigate this issue.
yes, still occurring as of Nov 2024, lost 2 hours of work, PLEASE FIX!!!!!
Callum Donaldson Michael Huang thanks for standing by!
We are happy to share that several fixes for the output gain and safe headroom have been released with the past few updates (for foth the standalone app and DAW plugin), and the latest v5.12.2.17 Beta update features one final fix for the output volume being reduced after computer sleep (this will be released as a full update in a couple of weeks). See Beta install instructions here: SoundID Reference Beta software releases
Please let us know if you see any further issues with volume, and thanks gain for your patience - very much appreciated!