[MAC] "No active license detected" error in DAW plugin or Measure while using Rosetta

If you encounter an issue where the SoundID Reference DAW plugin or Measure app does not activate while the standalone app is activated, this article will provide a solution. 

 

In this article:

 

Status: issue resolved
Resolution version: 5.13.5.1210 - download here
Release date: Apr 13, 2026 - release notes

 

"No active license detected" warning after activation

After the latest SoundID Reference update, we are aware of an issue where the software activates successfully, but the DAW plugin or Measure components do not reflect the license status. Instead, it remains deactivated and displays the following warning message:

 

no_active_license_after_update.png

 

This affects all plugin formats (VST2, VST3, AU, AAX) and is not limited to any specific DAW. The issue comes from the SoundID Reference standalone app and DAW, are running in a different processing mode. In most cases, the SoundID Reference standalone app would be running in the Apple Native mode, while the DAW is running in the Rosetta translation mode on macOS. 

When a DAW runs under Rosetta, it generates and reports a different Computer ID to the SoundID Reference plugin format, which conflicts with the anti-piracy measures in the software - the different Computer ID will cause the plugin to fail to recognize the activation, as the activation was established using the SoundID Reference standalone app running in the Apple Native processing mode (reporting a different Computer ID).

The Sonarworks Development team is currently investigating a long-term fix for this failing process. For now, there are two possible solutions, including reverting the plugin to a previous version. 

 

Issue resolved - install latest update

Update the software to overcome this issue. Available in our Download Center

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