If you are seeing a "SoundID error: Potential app conflict" error notification, this article provides steps for resolving this issue.
There is a known Android bug with the hi-res codec - LDAC and APTx, which appeared with a past Android 13 update. Some applications like SoundID that need to acquire the audio stream can encounter issues due to this bug.
To work around this error notification, try the following:
- Go to your phone Settings > Bluetooth
- Select your headphones
- Toggle LDAC and/or APTx HD codec off
- Relaunch SoundID, play some audio and check if the error notification is still present
15 comments
Did everything and nothing works
Maayan Shachar I've created a ticket for you and we'll be in touch to investigate the issue you're facing.
After android 15 getting this error. Can't able to resolve 😭
SRIRAM P I created a ticket for you and we'll be in touch
Tried every possible method but the issue is something else I guess cuz after updating to Android 15 everyone is getting the same error! Please resolve this ASAP!
Tried this, does not work. Seems like an issue on Android 15.
Is there a fix to this yet? I'm on a Samsung galaxy ultra 25 and from I have been researching they don't even support ldac but I am still running into this issue.
I'm also seeing this on my S25 Ultra on a fresh install with no other EQ or sound processing apps enabled.
facing this issue for quite some time now, any other equalizers aren't installed and did everything with no success
What about wierd headphone user? Same as other users, facing this issue for quite some time, any other equalizers aren't installed, using a wierd headphone not a bluetooth one. Fix the issue asap please.
did anybody find a fix for this issue? getting error in xiaomi hyperos 2 android 15, working on hyperos 2 android 14 and Android 15 AOSP based custom rom.
Same error in Xiaomi HyperOS 2 for a couple of months now. It would be great to have this issue fixed as soon as possible.
Has anyone been able to fix this?
A few months later and no go for me.
I have a Samsung S25 Ultra.
Same for me, I tried everything and it doesn't work. Any fix?
Just upgraded to Galaxy S25 Ultra running Android 16 and it no longer works. Tried every fix to no avail.