[Android] How to clear app cache/data

If you're having issues with the SoundID app on your Android device, we recommend clearing app cache and data to reset the app to its default state. 


How to clear app cache and data on your Android device

  1. Open Settings > Apps
  2. Find and select the SoundID app
  3. Tap Storage
  4. Tap Clear Cache to clear the app cache. Tap Clear Data to erase the data associated with the app

If you have the application on your Home screen

  1. Tap and hold the SoundID app icon
  2. Tap on the (i) icon or select the App information option from the pop-up menu
  3. Tap Storage
  4. Tap Clear Cache to clear the app cache. Tap Clear Data to erase the data associated with the app

 

Was this article helpful?

5 out of 5 found this helpful

Have more questions? Submit a request

6 comments

0

Everything was very helpful a d every question well thought though 

0

I'm very ready to see how this improves the music soo ready

0

Soooo ready to see the impact on the music 

0

I have good headphones so I'd love to hear it at its peak level

0

My app available now help me ..check your inbox

0

Thomas Noble Great to hear your enthusiasm! 

@N A I B.A. We've seen your ticket and if anything, feel free to respond there again. 

Please sign in to leave a comment.