File locations of SoundID VoiceAI

Default file locations of the SoundID VoiceAI plugin files, log files, as well as the raw audio files.

In this article:

• DAW plugin install locations
• URL handler/license service
• Plugin settings
• Log files
• Common Assets (locally stored presets)
  • Custom install location for Common Assets
• Audio cache folder (raw processed files)
  
  • Custom install location for audio Cache folder

DAW plugin install locations

macOS

Macintosh HD/Library/Audio/Plug-Ins/Components/SoundIDVoiceAI.component
Macintosh HD/Library/Application Support/Avid/Audio/Plug-Ins/SoundIDVoiceAI.aaxplugin
Macintosh HD/Library/Audio/Plug-Ins/VST3/SoundIDVoiceAI.vst3

Windows

C:\Program Files\Common Files\VST3\Sonarworks\SoundIDVoiceAI\SoundIDVoiceAI.vst3
C:\Program Files\Common Files\Avid\Audio\Plug-Ins\SoundIDVoiceAI.aaxplugin\Contents\x64\SoundIDVoiceAI.aaxplugin

Note: The Essential Components (29KB) and plugin files can not be installed at a different location than the default. 

URL handler/license service

The license service and URL handler for the SoundID VoiceAI software can be located at these locations. These services can be restarted in case of activation issues, see how in this article. 

macOS

/Library/Application Support/Sonarworks/Licensing

Windows

C:\Program Files\Sonarworks\Licensing

Plugin settings

The SoundID VoiceAI plugin settings are stored in the settings.xml file ('Favorite' presets, global settings, etc.). This file also contains information on various file locations used (Common Assets, audio Cache folder, etc.). 

To reset the plugin to a fresh configuration state, the settings file can simply be deleted. It will be regenerated automatically upon loading the plugin DAW, with default settings restored.

macOS

Macintosh HD/Users/your username/Library/Application Support/Sonarworks/SoundIDVoiceAI/settings.xml

Windows

C:/Users/user.name/AppData/Roaming/Sonarworks/SoundIDVoiceAI/settings.xml

Log files

In case of issue troubleshooting, Sonarworks Support may ask you to provide the SoundID VoiceAI log files, which can contain crucial information to detect problems. Find log files in the following locations:
 

macOS

Macintosh HD/Users/your username/Library/Application Support/Sonarworks/SoundIDVoiceAI/logs

Windows

C:\Users\your username\AppData\Roaming\Sonarworks\SoundIDVoiceAI\logs

Common Assets (locally stored presets)

When using the Perpetual mode, the audio processing is done locally on your computer. To do this, Common Assets are downloaded and stored locally, which amounts to ~5GB of storage space. 

Once downloaded, the presets are stored in this location by default:

macOS

Macintosh HD/Users/your username/Library/Application Support/Sonarworks/SoundIDVoiceAI/Assets/Presets

Windows

C:\Users\your username\AppData\Roaming\Sonarworks\SoundIDVoiceAI\Assets\Presets

Custom install location for Common Assets

It is possible to select a custom location for Common Assets during the installation process:

macOS

Windows

Note: The User/Library and user\AppData folders on macOS and Windows are hidden by default. To enable showing hidden files and folders, follow the instructions here: How to show hidden files on macOS and Windows?

Audio cache folder (raw processed files)

The raw audio files generated with SoundID VoiceAI are saved in WAV format (at 16-bit/48 kHz). These files can accumulate considerable storage space, and they are stored in the audio Cache folder in the following locations: 

macOS

Macintosh HD/Users/your username/Library/Application Support/Sonarworks/SoundIDVoiceAI/cache

Windows

C:\Users\your username\AppData\Roaming\Sonarworks\SoundIDVoiceAI\cache

Note: It is recommended to use the native track bounce features in your DAW to render in place the processed audio. After bouncing, the given SoundID VoiceAI plugin instance can be removed, which allows for cleaning up the raw audio files from the cache folder and avoiding unnecessary storage space growth. 

Custom install location for audio Cache folder

While there is no dedicated feature to customize the cache file location, it is possible to set it up manually. Follow the instructions here to set it up: Setting up a custom location for the SoundID VoiceAI audio cache folder