Sonarworks Support

Promoted articles

• Setting up with SoundID Reference Virtual Monitoring

  This article deep dives into the SoundID Reference Virtual Monitoring Add-on and Virtual Monitoring PRO products, highlighting the difference between the two and explaining how to use them. In this...

• No sound/no calibration effect in SoundID Reference standalone app

  If there is no calibration effect or no sound present when the SoundID Reference standalone app is launched, check our suggestions below to troubleshoot and resolve the issue.  In this article: No...

• [WIN] "SoundID Reference has stopped working" crash

  When SoundID Reference crashes and shows a "SoundID Reference has stopped working" message, this article will help you report and resolve it.    In this article: "SoundID Reference has stopped wor...

• How to trial and activate the Apollo Monitor Correction Add-on

  Start a free trial or activate your license for the Apollo Monitor Correction Add-on.   In this article: Launch a free trial Activate a permanent license     Launch a free trial With the release...

• SoundID Reference speaker measurement troubleshooting guide

  Various tips and troubleshooting steps to successfully set up and measure your speaker setup with the SoundID Reference Measure app. In this article: Extended setup checklist Hardware Setup Simpli...

• Applying calibration on UA Apollo X devices (profile export)

  Apollo Monitor Correction Add-on: Universal Audio integration with SoundID Reference explained.   In this article: Universal Audio integration with SoundID Reference System requirements Apollo X h...

• Calibrated Bass Management with UA Apollo X integration

  This article explains the subwoofer/LFE calibration options and Bass Management feature for the UA Apollo X integration for owners of the Apollo Monitor Correction Add-on.  In this article: Subwoo...

• [MAC] SoundID VoiceAI 2.6.3 update: Crashes & Logic Pro validation failing

  Since the most recent update there are 3 known issue. This article will provide context and a workaround, as well as keep you informed once our team has resolved it.  In this article:  Intel Mac is...

• SoundID VoiceAI license types: Perpetual and Pay-as-you-go

  SoundID VoiceAI license types (processing modes) and preset expansion packs explained. In this article: Processing modes (license types) Perpetual mode - unlimited local processing SoundID Downloa...

• SoundID VoiceAI 2.5 update issue: stuck in a login loop, or assets "missing or corrupted"

  Resolve login, activation, and missing asset issues with the latest update.  In this article: Stuck in a login loop after installing the latest 2.5 update Solutions Reactivate with both software m...

• Unable to activate SoundID VoiceAI

  In this article: Process is stuck during license verification Activation issue [MAC] Add Sonaworks license services to login items Reinstall process "Please start the Sonarworks license service" e...

• Setting up with SoundID VoiceAI

  Download, install, setup, free trial, load the plugin in DAW, features & functionality: this step-by-step guide for SoundID VoiceAI covers the entire process. In this article: What is SoundID Voice...

• SoundID compatibility with Android 15

  In this article: Is the SoundID App supported on Android 15? When will it be supported? Troubleshooting Tips & Tricks  Is the SoundID App supported on Android 15?No, the SoundID app does not offici...