Cannot turn off Virtual Monitors after updat

Same here. Even rolling back to the previous version 5.9.x didn't help, despite it showing Virtual Monitoring being activated in the Licence Information pane under the main menu.

Same here, they removed it. You have to go to the top menu, scroll down to “Virtual Monitoring” and select your headphones, and it will enable virtual monitoring on that preset (you will see the headphone icon next to the headphone name will change). If you're on the standalone app (on Windows), you have to be using the “Virtual Windows audio driver”, on device settings. It won't work on “Windows audio device insert (APO)

Hi all, 

Thanks for posting here! 

Andrés Pablo Olivella Tagle Indeed, we have changed the lay-out since releasing Virtual Monitoring PRO. Thanks for pointing out the new way to set this up. In this article the current workflow is explained in detail and with visuals: Setting up with SoundID Reference Virtual Monitoring. 

@Sonarworks: The new version's lack of an on/off switch for virtual monitoring is absolutely annoying. Please bring it back again! I don't want to have to scroll through a headphones-search engine to bring up the virtual monitoring effect. It would be way better to get a message like “We're sorry, but Virtual Monitoring isn't available for this headphone-profile”, if one tries to switch it on, than always having to scroll through a menu to select a dedicated Virtual-Monitoring-Profile.

I have the same problem, Virtual Monitoring mode seems to be enabled all the time, dry/wet doesn't help either.

it is possible to activate the mono function while using the Virtual Monitoring Add-on in SoundID Reference? Due to lack of deactivate button on this new updated version? Can I mix in mono with Virtual monitoring add on? 

I agree, it makes no sense to sift through a bunch of menus and find your headphones every time you want to toggle virtual monitoring on or off.  Please bring back the simple button to enable/disable virtual monitoring. 

This is very annoying. Please give us the opportunity to turn it off and on..

Hi everyone, thanks for commenting! 

This has already been addressed in several posts and support articles, and here's the answer: you don't have to reload the profile every time just for switching Virtual Monitoring ON/OFF. Simply add a preset for each purpose and switch between your regular Headphone Calibration preset and Virtual Monitoring preset in the Output Panel (the left sidebar). 

It might take a while getting used to it, but technically speaking, this makes switching even quicker. Previously, you had to click on VM first, and then on ON/OFF. With a preset created for each profile type, it takes only a single click to switch. Please try the new flow, and then share your feedback here again. 

P.S. Here’s why the change was made:

The launch of Virtual Monitoring PRO required us to unify the user experience. VM PRO does not work with headphone calibration, unlike the original VM. In other words, VM PRO is not an ON/OFF feature that can be layered on top of the currently active headphone profile, because VM PRO doesn’t use a headphone profile at all. This requires a separate new flow, but having two different feature workflows for VM and another for VM PRO would be confusing and impractical, so they were combined into a single, unified UX.

Kārlis Stenders Thank you for taking the time to explain with very clear details, including images. I found your post and instructions to be the most helpful after the new update. Thank you for making this a seamless process of understanding and integrating!

I wish you guys had an option of going back to the previous version that worked, that had a logically layed out interface which was easy to use. Many programs come as version specific installers. This leaves the customers an option to stay on the version they like (within applicability of their license), as well as an option of  uninstalling updates via reverting back to the previous version. Not you. You only offer a donloader, not even an installer.

If I do not have and do not need the license for VM Pro, why should my interface change?? It is the sure way to annoy customers and get internet flooded with negative reviews. Why would you want that? 

The button next to “calibration enabled” was simple and logical. You turn it on and you turn it off - simple. Now it is very confusing. For me, it is especially confusing because when I add Audeze LCD-XC via “Load virtual monitoring factory profile", it adds an LCD-XC profile but does not change its name to show that it comes with virtual monitoring (I do not get what your snapshot shows, unless I rename the profile manually). As added, it shows “Audeze LCD-XC wired average”.  If I add profile for the same headset via “Add new profile”, which I assume should be same thing without virtual speakers, it adds another profile with the same name, “Audeze LCD-XC wired average”, and it also comes with virtual monitoring, perhaps because it is a profile with the same name (???). So I cannot even turn virtual monitoring with simulated speakers off with this standard preset, or do not know how. Luckily I created my own customer preset based on the flat profile  and my own EQ, which sounds better (at least, to my test) on LCD_XC than the stock option. But then I cannot add virtual speakers simulation on top of that. It is, like, so confusing!

I am not getting two distinctly different names as you show in the snapshot above. 
 

I do not get it, Is it so difficult to change how the interface looks like depending on customer licensing? You already show only options allowed by the license. Why cannot my interface stay the same if nothing major has changed within the scope of my license? Why can't you add a Virtual Monitoring Pro button for those who have that add-on instead of hiding speaker monitoring in a place where most users cannot find it and making everything super confusing?

It just defeats common sense.