Deleting the SoundID Reference config files

How to clear the SoundID Reference configuration data to resolve various issues, or to reset the software to its default settings. 

In this article:

• Clearing the standalone app configuration
  • Delete config files on macOS
  • Delete config files on Windows
• Clearing the DAW plugin configuration
  • Delete config file on macOS
  • Delete config file on Windows

Clearing the standalone app configuration

The config file stores all settings and other data made over time by the user. Sometimes the config file can become corrupt, resulting in various errors like 'Preset Switch Failed' messages, crashes, app not launching, etc. Clearing the configuration data could help to resolve the issue. 

Note that there are two separate config files present in two separate directories: the main file, and the backup file. Follow the instructions below.

Note: Deleting the config files will result in the deletion of stored settings only. Speaker profiles will not be deleted - the .swproj calibration files in the Sonarworks Projects folder will remain intact.

Delete config files on macOS

1. Quit the standalone app: How to fully quit the SoundID Reference app?
2. Navigate to these locations and delete both Systemwide.cfg files:
   • ~/Library/Application Support/Sonarworks/SoundID Reference/Systemwide/Systemwide.cfg
   • ~/Library/Application Support/Sonarworks/SoundID Reference/Backup/Systemwide.cfg
3. Relaunch the SoundID Reference app.

Note: The User/Library directory on macOS is hidden by default. Use the Command + Shift + "." (dot) key command in Finder to show hidden files, or follow the directions here: How to show hidden files Mac and Windows?

Note [macOS]: since version 5.4.0 (Oct 18, 2022) the "Sonarworks" folder has been moved from ~/Library/Sonarworks to ~/Library/Application Support/Sonarworks

Delete config files on Windows

1. Quit the standalone app: How to fully quit the SoundID Reference app?
2. Navigate to these locations and delete both Systemwide.cfg files:
   • C:\Users\your username\AppData\Local\Sonarworks\SoundID Reference\Systemwide\Systemwide.cfg
   • C:\Users\your username\AppData\Local\Sonarworks\SoundID Reference\Backup\Systemwide.cfg
3. Relaunch the SoundID Reference app.

Note: The Library\AppData directory on Windows is hidden by default. To show hidden files, follow the directions here: How to show hidden files Mac and Windows?

Clearing the DAW plugin configuration

For the DAW plugin, a corrupted config file can result in various errors and warning messages, plugin not being recognized, DAW crashes, etc. Deleting the file could help to resolve the issue. 

Note: Deleting the config files will result in the deletion of stored settings only. Speaker profiles will not be deleted - the .swproj calibration files in the Sonarworks Projects folder will remain intact.

Delete the config file on macOS

1. Quit the DAW/plugin.
2. Navigate to this location and delete the cfg.json file:
   • Macintosh HD/Users/your username/Library/Application Support/Sonarworks/SoundID Reference/Plugin/cfg.json
3. Relaunch the DAW/plugin.

Note: The User/Library directory on macOS is hidden by default. Use the Command + Shift + "." (dot) key command in Finder to show hidden files, or follow the directions here: How to show hidden files Mac and Windows?

Delete the config file on Windows

1. Quit the DAW/plugin.
2. Navigate to this location and delete the cfg.json file:
   • C:\Users\your username\AppData\Local\Sonarworks\SoundID Reference\Plugin\cfg.json
3. Relaunch the DAW/plugin.

Note: The Library\AppData directory on Windows is hidden by default. To show hidden files, follow the directions here: How to show hidden files Mac and Windows?