DAW crash with SoundID Reference plugin

If you're encountering a DAW crash with the SoundID Reference plugin, this guide covers various scenarios and workarounds to resolve the issue.

In this article: 

• DAW crashes (MAC/WIN)
• Delete the plugin config file
• Clear DAW cache
• Run DAW as administrator (WIN)
• Change the Unicode settings (WIN)
• Reinstall an earlier version of SoundID Reference

DAW crashes (MAC/WIN)

When you're trying to either load an existing project with the SoundID Reference plugin or you're working on a new project and want to use the SoundID Reference plugin but both actions result in a DAW crash, please try the following:

Delete the plugin config file

1. Delete the config file as shown here: Deleting the config file in SoundID Reference DAW plugin

Clear DAW cache

1. Clear the DAW cache, as per the instructions of the specific DAW you're using. 

Run DAW as administrator (WIN)

1. 1. Right-click on the DAW shortcut
   2. Select Run as administrator
   3. Load the plugin 

Change the Unicode settings (WIN)

1. Setting > Time & language > Administrative language settings
2. Change system locale
3. Beta: Use Unicode UTF-8 for worldwide language support (enable/tick)

Reinstall an earlier version of SoundID Reference

1. Follow the instructions on How to install / revert back to a legacy version