During the license activation process for the SoundID VoiceAI, the SoundID Download Manager will verify and confirm the successful license activation.
This process takes a minute to complete, but if you have noticed that the process is stuck or not responding, and you keep seeing the message: "Verifying your license. This may take a moment...", please follow the steps below:
- Fully close SoundID Download Manager by pressing Cmd + Q on Mac or Alt + F4 on Windows.
- Go back to your Sonarworks Account.
- Under the SoundID VoiceAI license, click on the 'Activate' button one more time.
- Allow the browser to open the SoundID Download Manager.
- The verification process should now be completed, and you will see a success notification.
1 comment
I had this problem also. None of the articles provided by Sonarworks to me solved the problem. Extremely frustrating.
I decided to experiment.
1. I cleared my system of the new version of SoundID VoiceAI. (2.6.0)
2. I downloaded and installed an older version of SoundID VoiceAI. (2.1.7)
3. I logged into my account and activated the license (not in Logic) and it worked.
4. I then cleared my system of the older version of SoundID Voice AI. (2.1.7)
5. I then rebooted the system and installed version 2.6.0 again.
6. I started Logic and everything worked.
I hope this can alleviate the frustration of anyone else who finds themselves in this interminable license activation failure loop.