Issue with playback after processing a clip.

(I posted this Monday and I think it got deleted? Please let me know if I am posting anything wrong thanks)

Hi,

I’m using SoundID Voice AI on Windows 11 with Ableton Live 12 and encountering a strange issue:

After processing a vocal clip, the changes work as expected initially. However, if I move the clip on the timeline, it still plays from its original position instead of the new one. For example, if I process a 20-second clip at 1:00 and move it to 1:30, playback still occurs at 1:00, despite my being visibly represented in the project at 1:30. .

Other side effects of this issue include:

• Editing (e.g., chopping or shortening) the clip affects it visually in my project but not audibly. The clip plays back as though editing did not take place (aside from the voice change).
• Deleting the clip doesn’t stop playback unless I delete the entire track.

I’d like to know if there’s a fix. I have five days left on my trial and would love to purchase, but this glitch makes the software unusable for me.

Thanks for your help!