Hello,
I have a Focusrite Scarlett 4i4 Gen 4 on which I just reinstall latest drivers following multiple issues (sound drop, shuttering, glitches etc.) on Windows 11. Now that the latest drivers are reinstalled and computer rebooted couple times, I set up Sound ID Reference standalone app (latest version) to use the ASIO over USB output and put a headphones profile. However after a few seconds of playback, the sound quality is terrible, with some high frequency noise clicking every second or so and it makes my Beyer Dynamic DT 990 Pro headphones sound like crap. This bug doesn't occur when the app is not running thus the problem comes from there.
There is also a Focusrite Thunderbolt ASIO output listed but I get an error message when trying to use it, even though it's connected to a thunderbolt port with thunderbolt cable.
Does anyone know a fix for this ? I always had bad experiences with this app and start to loose both hope and patience.
Thank you.
1 comment
Hello Sonarworks Team,
I am experiencing the same issue while using SoundID Reference. It works fine for about 20 minutes, but then it starts producing glitches, stuttering, and static popping noises. This has been very frustrating.
I have already tried several troubleshooting steps, including:
Unfortunately, none of these has resolved the issue.
My setup:
I’d appreciate your help in resolving this problem.