VoiceAi no activate option in account stuck with no way to activate perpetual licence.
VoiceAi no activate option in account.
Planned
VoiceAi no activate option in account stuck with no way to activate perpetual licence.
3 comments
Lee Ashworth thanks for posting! We have seen the support request that you submitted too - glad to hear you have already found the solution and activated!
Seems like there are a few unexpected trial/activation logic issues in the flow, they are currently being investigated for a fix. In case anyone else is having an issue with this:
If the ‘Activate’ button is missing after registering a Perpetual license key in your account, click on ‘Start trial’ instead. After doing so, the ‘Activate’ button will become available.
There will be a fix implemented for this soon. Thanks again!
Sameish issue; the URLHandler link does absolutely nothing, stuck to retry…. Trying to (re)activate the 7 day trial as promised possible with version 2.
Did full reinstall, no effect, version info in image.
Arsi Virta this post if for a very specific issue: ‘Activate’ button not available in the account after registering a Perpetual license key (clicking on ‘Start trial’ resolves this, and the ‘Activate’ button then becomes available).
Arsi Virta the issue you are describing is something else. I have created a support request thread with you, we'll have a closer look at it. Thank you!