Hi all,
On September 17, 2024, SoundID VoiceAI 2.0 software update was released (v2.0.0.5312, download here).
Several bug fixes and improvements have been implemented and four new Presets are included. However, the most exciting news by far is the new Perpetual mode with unlimited local processing!
Here's what you need to know:
Perpetual mode
- Users can now switch to a Perpetual mode, learn more here: SoundID VoiceAI license types: Perpetual and Pay-as-you-go.
- Local CPU-based processing is used in the Perpetual mode - this means unlimited local processing.
- Local processing is approx. 2x faster than the cloud-based processing in the Pay-as-you-go mode.
- A new “SoundID Download Manager” software module is added - this will be used to download the Presets for local processing.
- Pay-as-you-go mode is also still available; users can switch between the Perpetual and Pay-as-you-go modes using a toggle switch.
- New trials are automatically available for all users.
- Discounts are available for the existing Pay-as-you-go customers who wish to convert to a Perpetual license. The discount amount is based on the remaining token balance in your Sonarwroks Account, learn more here: Are there Perpetual license discounts available to current Pay-as-you-go customers?
Preset library expanded to 50+ models:
- Added new Gabriel, Mia, Patrick, and Simon voice presets.
Main bug fixes:
- Fixed a bug where track bounce and project export resulted in the processed audio missing in several DAWs on both macOS and Windows.
- Fixed a bug in Ableton Live where the VST3 plugin was not recognized, causing a DAW crash.
Full release notes are available here.
We highly appreciate the user feedback you've provided on the Support Community page and other platforms. Based on this feedback, we understood that a Perpetual license option with unlimited local processing was the top request from our customers. We have been working hard to deliver it, and we can't wait to hear your feedback!
Have a great mix!
Sonarworks Team
14 comments
Hello Kārlis-Stenders,
Just so I understand the permanent license correctly.
I pay once!!! 99 euros and can then render the audio on my PC indefinitely without ever having to buy tokens again and be able to install all future presets at no additional cost?
Is that right?
Will not complete install on my Windows 11 machine just hangs at about 75% of the way through.
Just has to roll back to older version.
Joerg Scheuer yes, that's correct! And you can use your leftover token balance as a discount for the Perpetual license purchase as shown here: Are there Perpetual license discounts available to current Pay-as-you-go customers?
Anthony Restieaux can you please collect and send the Windows install log? We'll have look at it ASAP, I have created a support request on your behalf. Follow the instructions here: Installation log files for Windows
Ok, thx Kārlis-Stenders. Sounds good.
Will not complete install on two of my Windows 10 machine just hangs at about 75% of the way through.
Same problem - Windows 11 machine just hangs at about 75% of the way through.
So I purchased a perpetual licence and have activated this in my account. Account says this computer is activated (Mac Mini M2). Downloaded and installed the latest update. Opened Logic Pro, Find a new toggle button to switch to Perpetual Mode. But when I click it I get the error - No lcence detected for Perpetual Mode. And it directs me to my account to purchase one. BUT I ALREADY HAVE. Have tried restaring program, computer, a new instance of the plugin. Same error.
UPDATE: I tried logging out and back in from the Plugin. But now I can't log in. It just directs me to web site - which is already logged in - but the Plugin is now permamently logged out. The connection appears to be broken.
Edward Kocol and Flemming Ring Jensen - the Windows install issue is in progress for a fix, hopefully we can get it resolved before the end of the week. I have created support ticket on your behalf to proceed in individual threads.
Phil Moore seems like there are a few unexpected trial/activation logic issues in the flow, they are also being investigated. I have created a support request thread with you too, we will have a closer look and try to resolve quickly.
Thanks everyone for jumping in and reporting the issues, very much appreciated!
Quick followup here:
For anyone experiencing an install issue on Windows, it has been resolved and a hotfix is available!
Follow the fix instructions in this post: SoundID Won't install (Windows 11)
Installed the HOTFIX.
Tried to open the plugin, wanted me to sign in, I did and now I see this:
Whaaaa?
Edward Kocol good to hear the hotfix installed successfully, thanks for the heads up!
We have a couple of hiccups with the trial and full activation logic that are also being attended to as we speak. The tokens used as a discount for converting to Perpetual license should be cleared (but are still showing due to an account logic issue), while the trial tokens for Pay-as-you-go should still be showing (because Pay-as-you-go tokens are still available for both trial and purchase, and everyone gets a trial renewal with the new 2.0 update), and the discount code that you've already used should no longer be showing, etc… It's quite a complex system at this point, but we should be able clean it up and apply all account logic corrections within a week or so.
In any case, the main issue is that the ‘Activate’ button is not showing after registering a Permanent license key. This is another logic issue that will be resolved shortly. Meanwhile, the ‘Start trial’ button will actually activate your Permanent license, so click on that instead. Sorry for the mess, we're working on it!
Sorry by advance for my bad english first of all!
I already read some message about my doubts but really want to be sure about what I have understood.
When I install the perpetual it means I won't go to the cloud to elaborate my voice/instrument track right ?
I suppose (then) all the software running on the cloud is totally installed locally on my pc , is it exactly the same software or it's only a subset of it ?
Since there is the AI behind the scene, and we all know AI learn by experience, how my local model can improve if not connected to the cloud where all the other customers are connected ? Is it the model ? ..or AI means only the algorithms to transform track in something else and no need of other datas ?
My questions comes because it seems the Perpetual License is a Golden Solution considering the big availability of resources within every pc in the world today => then what is the real sense to have cloud tokens then ?
I want to understand better before going for a solution or another => because anyway the product is really great and I will use it.
Thanks by advance for your return (all)
Alessandro D'Amore that's correct: in the Perpetual mode, the AI processing is done locally on your computer (not in the cloud). Here's how the Perpetual mode works: