Why isn't there a real Customer Service ???
I am trying out Voice AI and wanted to export the file - the Voices are not affected - is that sth. because it's a trial version or what ???
After the tried Export, the Voices are also not processed in my DAW as well… why ???
3 comments
Hi all,
I'm happy to share that the bounce/render issue has been resolved with the new SoundID VocieAI 2.0 update, along with several other bug fixes - download here.
The 2.0 update brings some other exciting news too, learn more here: SoundID VoiceAI 2.0 release: Perpetual mode with unlimited local processing!
Thanks for posting, sorry to hear you're getting stuck!
This is a known bug, affecting several different DAWs on both Windows and macOS. A fix for it is already in progress, and a temporary workaround is also available, see this post: SoundID VoiceAI Bug in Cubase 13
I have created a support request on your behalf too; we will let you know as soon as the fix update is available. Thanks for standing by, very much appreciated!
Wow - thanks for your fast reply - I have also just sent a request :-) - finally found where to be able to send you one ;)
Hope to hear from you soon :)))
Best regards & Thanks