SoundID Voice AI Bug in Cubase 13

Completed
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Hi,

with the latest version of Vocie AI (version 1.4.1.4324) I have a bug in Cubase 13.0.41.

If I want to make a voice permanent, this is absolutely no longer possible (in the previous Voice AI, version 1.3.xxxx, this wasn't a problem). Regardless of whether I use the Render In Place function in Cubase or want to make a direct audio export as wav, the previously selected and processed voice is not included as an audio file in Cubase. In the end, the original source voice always remains in the audio file. I start the processing process with tokens, but the voice is never included in the final audio. This behavior is new and, as mentioned, was not present in the previous Voice AI versions.

System: Windows 10

9 comments

Official comment
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Hi all, 

I'm happy to share that the bounce/render issue has been resolved with the new SoundID VocieAI 2.0 update, along with several other bug fixes - download here

The 2.0 update brings some other exciting news too, learn more here: SoundID VoiceAI 2.0 release: Perpetual mode with unlimited local processing! 

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Joerg Scheuer thanks for posting! 

The bounce and export issue is a known bug with the latest version, everal different DAWs are affected on both Windows and macOS. The fix for it is already in development. The fix update is expected to be released early next week. 

Meanwhile, the solution is rolling back to the previous version (v1.3.2):

  1. Uninstall the current version, and remove the plugin files manually if needed: 
  2. Reinstall the previous version, download here: 

I have created a support request on your behalf - please stand by, we will let you know as soon as the fix update is available. Many thanks! 

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Hi Kārlis Stenders,,

Thank you for your feedback and explanation. I was already wondering and looked for the error myself. Good to know that a fix update will be released soon.

Best regards

 

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Thank you, Kārlis Stenders for the link with the previous version… I can now export :) - another thing is that many times today the Voice wasn't processed (in both versions now) but I get minus 70 tokens everytime… happened at least 20 times today… maybe a bug as well ???

Best,

Julian

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Hi Julian,

I also “lost” some tokens because of this. I don't remember the exact number because I tried a few things before I was sure that the error wasn't my fault, but it was definitely over 300 tokens. Unfortunately, these are actually completely gone.

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Julian M. Michel Joerg Scheuer we have compensated some tokens in your accounts. 

I permanent fix for the issue should be available in within a week or so. thank you for your patience, very much appreciated!

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Thank you very much Kārlis Stenders 

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Kārlis Stenders

A big thank you from me too. 

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Hi, I'm also really struggling in Cubase 12 with not being able to render-in-place. Hope for the bug fix soon!

Thank you!

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