the plugin does not load to install

Answered
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I had to download it from another computer, the operating system is Catalina, I transferred it to my desktop computer and it prepares for installation but it does not advance further to be able to install it on the computer, What can be,? since on the laptop it does charge but on the desktop it doesn't, and that computer is where I work

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Official comment
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Hello Gerardo Arcos,

I hope you are doing well!

For macOS Catalina, the legacy version of 5.9 is required to be installed as the newest release version is not supported.

To do so, please follow our installation guide here: SoundID Reference software releases (component matrix and support status)

I hope this helps!

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