Mac: Error "Your audio interface settings are incorrect"

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Hello,

I try to use SoundId reference with the sonar works mic on recent Mac. I use an external USB Soundcard with connected Microphone-Preamp on Line in and Speaker-Amp on Line-Out. 

Always if I try to select the LineIn where the microphone is connected I get the message "Your audio interface settings are incorrect" - Something about Sample-Rate. I tried to use another USB Soundcard and even the internal one, but with the same outcome.

In REW I can use whatever input/output I want with selectable sample rates starting from 44.1 up to 192khz.... so I think it must related to SoundId Reference itself.

Do you have any help for me?

2 comments

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Hi, thanks for your post! Sorry to hear you are encountering some trouble with the Measure app! 

Could you please let us know the make and model of the components in your signal chain? The SoundID Reference Measure app now supports various sample rates, so as long as your setup uses a supported sample rate, it should not cause problems.

It also may be worth taking a look at our troubleshooting guide here: Stereo speaker measurement troubleshooting guide

It contains various tips and suggestions to make sure you're set up correctly and the measurement is successful. 

Let us know how it goes!

 

Best regards,

Zane

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Hi Zane, thanks for your reply.

My setup uses a behringer UC222 USB Soundcard (I tried another noname usb and the internal sound card too). The error are the same for all 3. But lets go with the Behringer.

I hooked the SoundId Reference Mic into my microphone preamp and that one to the behringer line input. For the speaker signal I go from the Behringer Line Output into my Amp which Is connected to my speaker.

If I now select the behringer USB Sound device I can hear the test signal. If I try todo a measurement I select the line input of the behringer and instantly get the message:

 

 

Im using the latest Beta version downloaded 3 days ago on a Mac with Ventura 13.3.1 . As I mentioned REW has no problems to use all the configurations even mixed ones. 

Here is the output of the audio midi setup app from macOS (I tried to change the sample rate to 44.1 from 48, but this makes no difference):

 

 

 

Thanks for any help!

Bye Nino

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