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Clicks and latency issues with last windows 10 update (1903) and reference 4.3

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Alejandro Canosa Follow
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Since I updated Reference to its lastest version there are on going issues with clicks and pops and latency time changing every second with Reference Systemwide. I'm running it on a Focusrite Scarlett 18i20 but it also keeps happening with my laptop's onboard soundcard. I tried diferent buffer sizes in Reference and in the interfase, and sometimes it helps but sooner or later the noises comes back.

Tried the update in an 2012 macbook with the same setup and works great.

Is there any know issue with this? Its VERY anoying and its just imposible to get work done in the studio with Reference turned on.

 

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    Kārlis Stenders (Edited )

    Hi Alejandro!

    We have received multiple reports about clicks and pops on Windows by now and we do have a pretty good idea why this is happening, although there are still some aspects that we're investigating. 

    Fixing this issue is now a top priority and we are working on a new software release as we speak. An update released early next week will fix the dropouts on most machines, but there might still be some edge cases that need further investigation. 

    The fix might also be available before the weekend - we will publish the next beta version in the installer as an alternative option to the current 4.3.1.23 version.

    Hang tight guys, we're on it! 

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    Alejandro Canosa

    That's great to hear Kárlis, waiting for the fix! I forgot to clear out that the issue only happens in the systemwide mode, VST on the DAW works flawlessly!

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