De activate a computer

Updated February 02, 2023 10:24

October 04, 2018 14:46

Hello,

I am migrating to a new computer and in order to do so I had to activate my second license, but I would like to recover the first one. How to do it?

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2 comments

Official comment

Kārlis Stenders October 09, 2018 11:36 (Edited February 02, 2023 10:24)

Hi Mauro,

You can now deactivate a machine that's no longer in use yourself! To deactivate the machine, please create the user account here. Once you have registered and verified your email address, add your key and deactivate the machine.

The account system is new and limited to Reference 4 users for now. If you're using Reference 3 or True-Fi, you will still need to contact our support team to update those activation details.

Let us know if there are any issues with the process, thanks!

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David Pacheco November 05, 2018 11:11

Thanks Kārlis! Your answer helped me and I also deactivated my old PC licenses

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