I bought Sennheiser phones from you calibrated for version 3. Reference 4 complains this is an invalid file and will not open the cal file.
Thanks for the post! You might have missed this somehow - we have a brand new system for individual calibration for over a year now. Your profile is up and running in the database, please follow the steps in this article: Setting up Individual Headphone Calibration
Let me know if there are any issues with the process, I will then create a support ticket to have a closer look. Thank you!
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