Which shipping carrier do you recommend to ship in a pair of headphones for individual custom calibration service from the USA? I've tried both UPS and FedEx and they both are charging OVER $450 US dollars. I tried DHL but they require Sonarworks Latvia's phone number (which I cannot find) before they can give me a quote.
Hi Milton,
Thanks for the post and apologies for the moderation/response time here! The question was already answered in a support ticket but I'll answer here again, in case anyone else is wondering about this:
Indeed, it can be quite pricy for our overseas customers to send in their headphones to our HQ in Europe. I cannot claim to be 100% accurate but as far as we know, USPS provides the best price, somewhere around 100 USD. To get a price from DHL of any other carrier requiring a phone number, use this number (belonging to the logistics team): +371 26176228
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