1. Sonarworks Support Center
  2. Community
  3. General Discussion

Reference 4 AAX is not 64 bit in Pro Tools 12.8.3

Avatar
Stephen Banville Follow
Updated

Hi Everyone,

I'm running MacOS 10.11.6 with Reference 4 v4.2.2.46 and Pro Tools 12.8.3. Whenever I try to start Pro Tools, I get an error telling me that the Reference 4 AAX plug-in is not 64 bit. All of my existing Waves and UAD plugs load just fine. I've uninstalled and re-installed Reference 4 4.2 multiple times with no luck. I can run the the Reference 4 standalone just fine, but the plug-in fails. I've opened up a ticket with Sonarworks but am wondering if anyone has experienced this issue?

I've also trashed my Pro Tools preferences which didn't seem to make a difference.

I'm at a loss here desperately looking for a solution as Reference 4 was working perfectly up until a week ago and my system hasn't changed or been upgraded, so I think there may be a file(s) that are corrupted.

Thanks in advance,

 

Stephen

 

Comments

7 comments

Sort by Date Votes
  • Avatar
    Jacek Sniecikowski (Edited )

    Yes! I just installed the new version and getting that error in PT 2018 on OSX 10.12.6. 

     

    0
    Comment actions Permalink
  • Avatar
    Jacek Sniecikowski

    Stephen, this is most likely related to iOS13 update. 

    Here's a quote from Slate support:
    Sorry to hear you’re running into the AAE 7058 error. I see that you are running macOS Sierra. Have you recently updated your iPhone to iOS 13? From what we’ve seen, this issue has sprouted up recently and is affecting multiple plugin manufactures on Pro Tools. Please take a look at the following forums:
    http://duc.avid.com/showthread.php?p=2538850 http://duc.avid.com/showthread.php?t=406397 http://duc.avid.com/showthread.php?t=406397
    I can propose two resolutions.
    Update your operating system to 10.13 or higher.
    If you have a time machine backup, revert to a backup from before the issue occurred.
    Unfortunately the fix for this issue cannot be provided from Slate Digital, however the options above provide a workaround.
    We will notify you if anything changes.
    0
    Comment actions Permalink
  • Avatar
    Steffen Flach

    Hello Stephen, 

     

    I have the same issue here and I am almost certain it has to do with the connection of an ios13 device to your macOS. I have upgraded my iPhone the other day and since then, the Sonarworks Reference Plugin isn't working anymore. Just now, Avid send out and email stating:
    "As we continue to work towards full compatibility with Apple’s iOS 13, we wanted to alert you to an issue we’ve uncovered with iOS 13 devices connected to Mac computers running macOS Sierra (10.12) or macOS El Capitan (10.11). If you connect your iOS 13 device to your Mac running macOS Sierra or El Capitan, certain plugins may become deactivated. If you have upgraded your iPhone or iPad to iOS 13 and are running macOS Sierra or El Capitan on your Pro Tools computer, please be advised to not connect your iPhone or iPad to your Mac until we have resolved this issue."

    Now, since the upgrade was done and I connected the device weeks before this email, there's nothing I can do but wait for a fix but the problem seems to be with avid here and not sonarworks. It's a pity, since I don't have any upgrade plans available for my protools anymore. 

    A workaround as of today for me is to use sonarworks as the playback engine and run the room calibration from sonarworks systemwide. It works, but of course makes accessing the rest of the I/O from your hardware a pain. 

    I hope there'll be a fix soon. 

    Good Luck to all of us
    Steffen

    0
    Comment actions Permalink
  • Avatar
    Lorenzo Castellarin

    Hello everyone,

    Thanks for the information above: I'm afraid I've been victim of the same problem, whilst I was connecting my iPad to my Mac. earlier this morning.

    I can confirm the Reference 4 plugin cannot be validated by none of the sequencers I own (Cubase 10.0.4, Logic Pro X, Pro Tools 12.6). At the moment I'm using the Reference System Wide to monitor my mixes, but it's only a rough fix out of emergency. I hope someone will be able to find a proper solution: I'm quite concerned of upgrading to High Sierra (I currently use Sierra) because of this issue. Any workaround or ideas will be much appreciated!

    Well, good luck to all of us, indeed! 

     

    Lorenzo

    0
    Comment actions Permalink
  • Avatar
    Lorenzo Castellarin

    Hi again, guys, 

    I took the plunge and updated my OS from Sierra to High Sierra: the Reference 4 plugin is working again as expected. High Sierra is behaving quite well, it's slightly more sluggish than Sierra, but nothing to worry too much about. 

    Cheers,

     

    Lorenzo

    0
    Comment actions Permalink
  • Avatar
    Alan

    what does ios have to do with this?  I'm running a mac OS 10.14.6  running pro tools 2020.  I do have an iPhone with IOS 14.4.2.  but never plugged in to the mac.  Why would pro tools tell me that Sonarworks Reference 4 plugin.aaxplugin is not a valid 64 bit AAX plugin

    0
    Comment actions Permalink
  • Avatar
    Kārlis Stenders (Edited )

    Hi everyone, 

     

    Indeed, the issue discussed above was very unique, connected to iOS and iPad OS for users who are controlling PT with mobile devices. 

     

    However, there is another reason why someone could be getting the "Sonarworks Reference 4 plugin.aaxplugin is not a valid 64 bit AAX plugin" error message. The reason is very simple: the error is actually correct because it refers to the 32-bit version of the AAX plugin. 

     

    Reference 4 installer installs both 32-bit and 64-bit versions of the plugin. For newer versions of Pro Tools that only support 64-bit plugins, the 32-bit Reference 4 AAX plugin will not be recognized as a valid 64-bit plugin, naturally. However, at the same time, the 64-bit version is scanned successfully and working just fine!

     

    To get rid of this error, we recommend deleting the 32-bit version of AAX entirely. Find it here:

     

    Windows:

    • C:\Program Files (x86)\Common Files\Avid\Audio\Plug-Ins\Reference4.aaxplugin

    Mac:

    • /Macintosh HD/Library/Application Support/Avid/Audio/Plug-Ins/Sonarworks Reference 4 plugin.aaxplugin
    0
    Comment actions Permalink

Please sign in to leave a comment.