Average Profile Download Failed

Completed
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Windows user, SoundID Reference for headphones. It absolutely will not download profiles for any headphones. Everything used to work, but not anymore. I have uninstalled, I have deleted athe entirety of the Sonarworks AppData folder, and I have reinstalled. No good. “Average Profile download failed. Unknown Error.” Can anyone help me out here?

6 comments

Official comment
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Issue resolved, headphone profile downloads are working again!

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I'm pretty sure the servers are under maintenance right now. Not sure where to check. It's the same issue for me.

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same

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Matt White Jeremy Moore Tanaka Satoshi please stand by, our development team is working on it. 

It seems to be a server issue on our side, we will notify you once it is fixed. Many thanks!

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Thank you!

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Thank you!

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