Just purchased the $200 package and nothing is working properly

Answered
1

First issue on my home machine.

Core Audio driver went missing (happens on both machines). I see answers online about this but how do I actually fix it so it doesn't keep happening,.

Second issue, just installed on my work machine and it still thinks I'm in trial mode.

And putting the vst on my mix bus in DaVinci Resolve, I'm getting no audio despsite seeing levels. Enable Virtual Monitoring takes me to an order page to pay $50. Is Virtual Monitoring not included in the Headphone and Monitor / Microphone bundle? This software is very buggy.

I tried doing Uninstall and reinstalling and it doesn't seem like it's actually uninstalling. How do I completely start over? Please someone help

2 comments

Official comment
0

Hello,

I hope you are doing well!

As per the license activation, make sure that the purchased key has been registered to your Sonarworks account. For most activation issues, the VM key is not registered after the purchase and requires manual registration. However, if it is registered, then the following article for help: "No active license detected" warning.

1

I have found the exact same thing. Sometimes it works. Sometimes it doesn’t. Same path for opening and closing. Sometimes closing it ( make sure you quit by clicking on the Sonar works name in upper left part of screen) or resetting audio engine.

This software is very buggy and unstable..

Please sign in to leave a comment.