How to register and activate a SoundID Reference license

SoundID Reference

after trial had expired i purchases from Sweetwater the full version, receiving a registration code. i entered it into my account.

when i try to start SoundID Reference or Measure the applications don't start. when i open the VST plugin in Cubase or Wavelab they crash.

Win 10 64 and the latest DAW versions.

Hi,

Thanks for commenting, and our apologies for the belated attendance to this! 

Sorry to hear you were encountering this trouble! If the issue with launching the apps still occurs, please take a look at this support article: SoundID Reference app not launching after activating to permanent license from trial

Additionally, we can recommend updating to the latest version of SoundID Reference (download here), but I will also create a ticket with you to check on the mentioned issues closer. 

"Activate on this device" is not working for me.  On the licenses and devices webpage, I hit the “activate on this device” button, it opens “SoundID Reference” where it asks me to “continue trial” or “activate license”.  I hit “activate license” then it sends me back to the licenses and devices webpage.  I'm in an endless loop.

I'm on Mac, got the code for purchasing a UAD Apollo Twin X gen 2.  Help please!

Same for me! I didn't understand what I bought.  Mac M2, Apollo X8, have Apollo Monitor Correction Add-on licence, still got Trial mode in Monitor and Headphone. Activate on this device… 
"Universal Audio Add-on requires the permanent license for SoundID Reference" so, what is the license I'v bought? If I try on Reaper, I add on Monitor section and do not see my login (opened in Safari) as Apollo do. 
I try to login, I'm in, it open the SoundID Reference App, ask me to register, I click on it, it open Safari again. I click on activate SoundID Reference, it open the SoundID Reference App, ask me to register, I click on it ad Safari is back, I activate, open the app, open Safari… LOOP and I'm in trial mode.

same for me, I cannot activate my license

I´ve the same problem!!

Same here for apollo gen 2. I'm stuck in the activation loop! HELP!

Me pasa exactamente igual. Entonces.. es realmente gratis como anunciaban en la promoción de Thomann? o hay que pagar 79€ adicionales para tener la licencia? Estoy realmente indignado con esta situación.

Seems we must to buy a SW licence. If you brought the plugin, it is for add the sonarworks feature in to the old Apollo X series. You pay as an upgrade. But, to make it works, you must to buy a licence, one for headphone and one for monitors. Yes. I buy headphone one in the blackfriday. It works, yes, but still is not so transparent in the Mac System. I disable the autostart and have it on the Apollo X8 only. Do not works on the Console, it works ONLY on the X rack series device.

No, that's not the case, Pablo. Thoman's offer was that if you bought any UAD product from the 2nd Generation of Apollo and registered the product before 31/12/2024, they would give you a free license of Sonarworks SoundID Reference and almost €3000 worth of UAD plugins. It clearly says so in the confirmation email they sent me.

Ah, ok. So it's a different case. Thank you for sharing.

I’m facing the same problem!

same 

Hi, 

I see some already have reached out to us with a support ticket. TO those who are still experiencing an issue, I would like to urge to submit a support request, available at the bottom of this article. 

To clarify for Apollo X users: likely the Apollo Monitor Correction Add-on has been registered and activated correctly. AMC is an add-on only though, it unlocks the UA Apollo X integration in the software. A base license for SoundID Reference is still needed.