Problems installing Reference 4 on macOS

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4 comments

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    Mike Kilmer

    I had to restart my Mac in order for the "System software from developer "Sonarworks SIA" was blocked from loading" to appear in Security and Privacy. Had to restart again in order for the calibration to take effect on the UA Apollo Twin.

    Additionally, found it confusing that, there wasn't any feedback telling me what was supposed to happen with the app was running the test on the calibration ("Left", "Right"), and it kind of died silently without an error message.

    Am really excited to finally have it working and to begin a relationship with you all.

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    Juan María Gómez Cajal

    Hi, I'm trying to install SonarWorks and every time it's says that "SONARWORKS SIA was blocked" I try to give it permission but nothing happens. I have followed the steps that you provided, but the message never disappears and I cannot continue with the installation.

     

    Any help?

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    Matt Hassall

    This is not working for me. Can someone please contact me urgently.

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    Kārlis Stenders

    Hey all, 

     

    Thanks for commenting and apologies for the late attendance! 

     

    Matt's case was resolved in a support ticket - Sonarworks did appear as Blocked in Security and Privacy settings after all (after the first unsuccessful installation). Matt was then able to follow the instructions above to complete the process successfully. If anyone else is still having an issue with this, please submit a support ticket and we'll have a closer look. 

     

    In general terms, installing third-party kernel extensions (like the one for the Reference 4 Systemwide app) has become increasingly challenging on Mac. user permissions-related install issues are to be found often (both old and new) and macOS has become increasingly difficult to work with, in regards to kernel extensions. Since Apple has already announced that they are moving away from working with third-party kernel extensions completely, we are already working on the new 'Userspace' driver format, it is already available in Beta with macOS Big Sur compatibility. See install instructions for v4.4.7.34 Beta here: Beta software releases

     

    Hopefully, the new Userspace driver will allow for a lot less permissions-related installation issues! 

     

     

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