Reference 4 is unsupported and discontinued since 2021. The product line continues with SoundID Reference, learn more here:
→ Reference 4 system requirements and support status
→ What's new in SoundID Reference?
→ Upgrade paths for Reference 3 and 4
If your microphone keeps "sliding" or simply cannot be placed in the measurement area, then this is most likely a sample drift issue. Sample drift occurs when you have different input and output hardware and they are not synchronized to a single word clock.
You can solve this problem by synchronizing your input and output hardware or using the same hardware for input and output.
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