Systemwide doesn't launch after update

Reference 4 is unsupported and discontinued since 2021. The product line continues with SoundID Reference, learn more here:

  → Reference 4 system requirements and support status
  → What's new in SoundID Reference?
  → Upgrade paths for Reference 3 and 4

 

Systemwide not launching after an update is an issue that can happen on both macOS and Windows operating systems. Usually, it is caused by settings that can't be migrated between the old and the new Systemwide version.

 

Resolving the settings migration issue

To solve the problem please find and delete the Systemwidecfg.db file in the following location:

Windows:

C:\Users\your username\AppData\Local\Sonarworks\Reference 4\Systemwide\Systemwidecfg.db

 

_SYS__Win_-_Systewidecfg.db_config_file.png

 

macOS:

~/Library/Sonarworks/Reference 4/Systemwide/Systemwidecfg.db

_SYS__Mac_-_Systemwidecfg.db_config_file__SSD-Users-YourUserName-Library-Sonarworks-Reference_4-Systemwide-Systemwidecfg.db.png

Please note that both the AppData folder on Windows and User Library folder on Mac are hidden by default.

 

Once you find the file, remove it from the folder or delete it. Systemwide should launch after this action.

 

 

Reference 4 Systemwide not launching on macOS Sonoma 

With a recent macOS Sonoma update (14.4), some users may encounter the Systemwide app stuck on the "Loading..." screen when launched. There is no known workaround or fix for this issue. The last officially supported macOS version by Reference 4 is macOS 12 Monterey. Using the software on unsupported OS versions may encounter unpredictable issues. Note that Reference 4 has been discontinued. For more information on Reference 4 support status, see our guide here: Reference 4 system requirements and support status

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